When you make a reservation, you are asked for your name, telephone no, country of passport, passort/ NIC no and email address. You might also be asked for your home address, telephone number, payment information, the names of guests travelling with you and your preferences for your stay.
To make it easier to manage your reservations, you can open a user account. This allows you to save your personal settings, review previous bookings and manage future reservations.
When you visit our Platforms, even if you do not make a reservation, we may collect certain information, such as your IP address, which browser you’re using, and information about your computer’s operating system, application version, language settings and pages that have been shown to you. If you are using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details. When you make a reservation, our system registers through which means and from which Platforms you have made your reservation.
We may also receive information about you when you use certain social media services.
In certain circumstances, we may share your personal data with third parties.
After your stay at any accommodation booked through us, you will be invited to submit a guest review. This invite may ask for information about the accommodation, the surrounding areas, and the destination. If you don’t want to use your name with the review, you can make use of a screen name (which you can choose in your user account) or the review can be displayed on the Platform anonymously. By completing a guest review, you are agreeing that it can be displayed (as described in detail in our Terms and Conditions) on, for example, the relevant accommodation information page on our Platforms, in our mobile apps, in our social media accounts and in social apps, or on the Platform of the relevant accommodation or on our business partner’s Platform, to inform other travellers about the quality and services at the accommodation you stayed in.
If you indicate that a guest review was helpful – or not helpful – we will aggregate this with feedback from other customers in order to sort and prioritise guest reviews. We may use the information in your lists or in other destination-related information you share with us in anonymous form – unless you have included this information in your public profile – to help other travellers find the right destination.
A cookie is a small amount of data that is placed in the browser of your computer or on your mobile device. This Privacy and Cookies Policy applies to cookies and similar technologies (hereafter together referred to as “cookies”).
Web pages have no memory. If you are surfing from page to page within a website, you will not be recognised as the same user across pages. Cookies allow you to be recognised as the same user across the pages of a website. Cookies also allow your choices to be remembered – choices such as the language you prefer, the currency you use and your search criteria. They will also make sure you are recognised when you return to a website.
No, there are different types of cookie and different ways of using them. Cookies can be categorised according to their function, their lifespan and according to who places them on a website.
Our Platform uses the following types of cookie:
The cookies we use have varying lifespan.
You can find our cookies in your browser settings.
Only Ayubo.lk has access to Ayubo.lk cookies. Cookies placed by third parties can be accessed by these third parties.
Persons under the age of 18 are not eligible to use the accommodation reservation services on our Platform. Minors can normally accompany their parent(s) or legal custodian(s) who have booked an accommodation, except where indicated otherwise in the accommodation property policies.